FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 12:00 pm, Six days in advance.

Q: What is the price for each meal?
A: Lunch:

          $4.50 - TK-4th grades    $5 - 5th-8th grades   $0.40 reduced

   

    Breakfast:

         $2.50 - TK-4th grades     $3 - 5th-8th grades    $0.30 reduced

     

Q: Can I cancel a meal once the order has been placed?

A: Meals can be canceled until 7:00 a.m. the morning of the day for which the meals were ordered. After 7:00 a.m. all sales are final.

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right school, grade, and teacher for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal if you cancel before 7:00 a.m. You may also email the Lunch Coordinator, Melissa at melissah@ocsmail.org by 7:00 am. 

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.